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Frequently asked questions.
Answers to what we're asked most. Write to our concierge if you need something more specific.
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How long does shipping take?
Delivery within Islamabad is a flat ₨ 200 and arrives in 1–3 business days. Everywhere else in Pakistan is a flat ₨ 350 and arrives in 3–7 business days.
What is your return policy?
You can request a return from your account within 30 days of delivery. Once approved, we'll send instructions for sending the piece back. The full details are on our Returns & refunds page.
Are your pieces made in limited editions?
Yes — every piece is produced in a small, numbered edition rather than mass-produced, and each listing shows the edition number and total run.
Do you deliver outside Pakistan?
Not at the moment — MARTUNBOUND delivers within Pakistan only.
How do I contact support?
Use our Contact page, the chat bubble on any page, or open a support request from your account once you are signed in.